Sarah Hatter

Founder, CoSupport

Sarah Hatter is the founder of CoSupport, a customer support coaching, training, hiring, and writing consultancy. The CoSupport team has helped companies of all sizes learn how to respond to customers better and make the web a better place. She also produces ElevateCX, a thrice-yearly conference for customer support pros and product managers.

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Check out Sarah’s MicroConf Talks:

https://microconf.com MicroConf 2012 Learn how to offer your customers amazing support over email and Twitter, create a fanatical user base, and how to avoid...
https://microconf.com MicroConf 2015 Most new companies and startups fail at customer support simply because they aren't prepared. Instead of learning how to...